Online Course Cancellation, Refund and Transfer Policy
Generally, our online classes are not eligible for refund, cancellation or transfer to another package unless the following requirements are meet:
1. Parents must write in to cancel order within 24 hours of order placing ( email to : firstname.lastname@example.org)
2. First class is not commenced by the time of order cancellation
Other Terms and Conditions:
- Online classes are not transferable to other student or siblings.
- Every online class will be conduct for 30 minutes; class may be extended up to maximum 15 minutes if there is any special condition.
- Student who is late for class will not be given extra time and is not eligible for refund.
- Withdrawal of online class is not eligible for refund once first class is commenced.
- Orders placed with discount code are not eligible for refund, cancellation or transfer.
- Students have 30 days (1 month) to complete and online course for Package A.
- Students have 30 days (1 month) to complete and online course for Package B.
- Students have 90 days (3 month) to complete and online course for Package C.